Restore dry-run checks before recovery
Before anything on your site is modified, every restore runs its own safety checks at restore time: - The backup artifacts must be present (missing cloud copies are downloaded first) - Each required artifact is checked against its stored SHA-256 checksum - A safety checkpoint (a…
Restore confidence states and chain health
Each restore point can carry one of five readiness states: - Healthy: Central's records and checksum metadata look complete for this restore point. - Legacy format: informational only — the backup uses an older format without manifest integrity metadata. Restore-time safety…
Backup limits by plan: storage and restore points
Cloud storage, restore points and the largest single backup for each plan, and what happens when a limit is reached.
Bring Your Own Storage (BYOS): add your own cloud bucket
Bring Your Own Storage (BYOS) lets you mirror every PowerSEC cloud backup into a storage bucket you own and control — on top of the PowerSEC-managed copy. This adds an independent, off-site copy in an account you control, so a problem with one copy needn't affect the other. Who…
WordPress care plans: what we do and how to ask for one
Our team can maintain your WordPress site for you: updates, security monitoring, off-site backups, uptime checks and a monthly report.
Backup reliability on large or memory-constrained sites
PowerSEC backups are designed to run in passes so large sites can complete without relying on one long request. Reliability on constrained hosting Recent improvements reduce the chance of memory exhaustion on shared or memory-limited hosting. Large backup file lists are stored…
False positives in malware scans
Sometimes the scanner flags a legitimate file. Here is how to tell, and what to do about it.
Refund policy
Our refund policy in plain language: the Pro Protection trial, refund windows, and how to ask for a refund.
Understanding malware types found by PowerSEC
How PowerSEC rates the files it flags, common malware families, and what to do with a malicious file.
Plan comparison: all PowerSEC plans
Everything that runs on your own WordPress site is free on every plan. Paid plans add services that run on PowerSEC Central: cloud backups, the live malware feed, scheduled rescans, AI review, and alerts sent by Central.
Restore a site from backup
Restoring a site from a PowerSEC backup takes a few clicks from your Central dashboard.
Backup schedule: weekly full + daily differential
Scheduled cloud backups take a full backup about once a week and a daily differential in between. Every restore point carries a complete copy of the database.